qqq5 Terms and Conditions
Please read all terms carefully before using this platform — stay informed about your rights and responsibilities.
1. General Information
qqq5 is an online casino and betting platform operated specifically for players in Bangladesh. These terms and conditions ("Terms") form a binding agreement between you and the qqq5 platform. These Terms apply to the website, mobile version and all services operated under qqq5.
In these Terms, "we", "us" or "platform" refers to qqq5 and its operating team. "You", "user" or "player" refers to any person using the platform.
These terms and conditions are provided in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered final.
2. Account Registration and User Responsibilities
All information provided when opening an account at qqq5 must be completely truthful, accurate and up to date. Providing false or misleading information may result in the account being suspended or permanently closed at any time.
2.1 Exclusive Account Ownership
Each user may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed and deposited funds may be forfeited.
2.2 Password Security
It is your responsibility to keep your account password confidential. Do not share login details with any third party. If you suspect unauthorized access, you must notify our support team immediately.
2.3 Identity Verification (KYC)
qqq5 may request documents for identity verification at any time. This may include:
- A copy of your National Identity Card (NID) or passport
- Proof of address document
- Proof of ownership of the payment method
If the required documents are not provided within the specified time, the withdrawal process may be temporarily suspended.
3. Age Restrictions
At the time of account registration, you must confirm that you are at least 21 years of age. We may request proof of age at any time. If an account holder is found to be under 21, that account will be closed immediately and the return of any associated funds will be reviewed.
We request parents to use appropriate parental controls to prevent your children from accessing this platform.
4. Deposits and Withdrawals
| Item | Details |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum withdrawal | ৳1,000 |
| Standard Withdrawal Time | 10–45 minutes |
| Payment Methods | bKash, Nagad, Rocket, bank transfer |
4.1 Deposit Process
To deposit funds at qqq5, you must have an active and verified account. bKash, Nagad, Rocket and direct bank transfer can be used for deposits. Deposited funds are generally credited to the account instantly. If there is a delay due to technical reasons, send proof of the transaction to the support team.
4.2 Withdrawal Process
After a withdrawal request is verified, processing is generally completed within 10 to 45 minutes. The same payment method used for the deposit must be used for withdrawals.
4.3 Important Conditions
- Payments cannot be made using an account registered in someone else's name.
- The sole purpose of depositing funds into the account must be for gaming activities.
- Deposited funds will never accrue interest.
- Using the platform for money laundering or any illegal financial activity is strictly prohibited.
5. Bonuses and Promotions
5.1 Welcome Bonus
A 100% bonus is available on your first deposit at qqq5, up to a maximum of ৳5,000. For example, depositing ৳2,000 will earn you an additional ৳2,000 as a bonus.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10 times (10x). This means to withdraw bonus funds, you must place bets totalling 10 times the bonus amount.
5.3 General Rules for Using Bonuses
- A bonus may only be usable on specific games — read the details of each offer.
- Each promotional offer has a specific validity period; unused bonuses will be cancelled after the period ends.
- Multiple bonuses cannot be used at the same time unless specifically stated.
- Attempting to abuse or exploit the bonus system may result in account closure.
- qqq5 reserves the right to modify or cancel any promotion.
5.4 VIP Program
The qqq5 VIP program has four tiers. You can move up to higher tiers through regular play:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
Cashback is calculated and credited to your account each week. qqq5 reserves the right to change the benefits and conditions of VIP tiers.
6. Fair Play Policy
qqq5 operates on a foundation of full transparency and fairness. All games on the platform are powered by certified Random Number Generator (RNG) technology, which ensures every outcome is entirely random and not predetermined.
qqq5 uses SSL encryption technology to keep all transactions and personal information secure. We believe in fair play and take strict action against any form of fraud or deceptive behaviour.
7. Prohibited Activities
The following activities are strictly prohibited on qqq5:
- Playing games using bots, automated software or artificial intelligence
- Colluding with other players to place bets or attempting to control game outcomes
- Abusing the bonus system or attempting to claim the same bonus multiple times
- Attempting to hack, crack or interfere with the security systems of the website
- Money laundering or conducting illegal financial activities
- Opening an account using a false identity or another person's information
- Operating gaming on behalf of minors
- Exploiting any technical flaw in the platform
If evidence of involvement in any of the above activities is found, the relevant account will be closed immediately and deposited funds and winnings may be forfeited.
8. Account Suspension and Closure
8.1 Rights of qqq5
qqq5 may suspend or close any account without prior notice in the following circumstances:
- If the terms and conditions are violated
- If fraud or deceptive activity is suspected
- If the information provided is proven to be false or incomplete
- Upon instruction from legal or regulatory authorities
8.2 Closure at User's Initiative
You may close your account yourself. To do so, submit a written request to the support team. You will be given the opportunity to withdraw your balance before the account is closed, however any bonuses with unfulfilled wagering requirements will be cancelled.
9. Privacy and Security
We are committed to protecting your personal information. Full details of qqq5's privacy policy can be found on our Privacy Policy page. In brief:
- Your information is never sold to third parties.
- Information is used only for operating and verifying services.
- All data is kept secure through SSL encryption.
- Information may be shared with authorities where there is a legal obligation to do so.
10. Responsible Gaming
qqq5 believes in responsible gaming. We want all our players to enjoy gaming safely and in a controlled manner. Gaming should never be considered an alternative source of income.
- Avoid placing bets beyond your means.
- If gaming becomes an addiction, make use of the self-exclusion facility.
- Set personal limits (deposit limits, session limits).
- If family or financial problems arise, seek help immediately.
For detailed information and support on responsible gaming, visit our Responsible Gaming page.
11. Limitation of Liability
qqq5 accepts no liability for the following:
- Games being interrupted due to loss of internet connection or technical reasons
- Problems caused by software faults with third-party game providers
- Force majeure situations (natural disasters, government directives, pandemics)
- Information being leaked due to the user's own negligence
In any situation, the maximum liability of qqq5 will be limited to the actual amount of funds present in the relevant account.
12. Changes to Terms
qqq5 reserves the right to change, amend or update these terms and conditions at any time. A notice will be published on the website for significant changes.
Continuing to use the platform after any changes will be taken to mean that you have agreed to the new terms. It is therefore recommended that you review this page regularly.
13. Contact & Support
If you have any questions or complaints about these terms and conditions, please contact our support team. Our team is available 7 days a week, 24 hours a day to assist you via live chat in Bengali.
Email: [email protected]
If any legal dispute arises, both parties will first attempt to resolve it amicably. If that attempt fails, action will be taken in accordance with applicable law.